Question 1

How to edit an already answered Proposal?

Accepted Answer

This action is only possible if the process is still within the expiration period defined by the buyer.

After being logged in to our platform.

In the left menu, find the Proposals option.
Locate the proposal you want to change.
On the line of the submitted proposal, click on the 'eye' at the end of the line.

* Edit whatever interests you, and after all changes, click on the Send button.

If you are still having problems, please contact us via our support icon.

Or you can also contact us by e-mail at suporte@baseb.com.br .

Question 2

How to recover password?

Accepted Answer

Forgetting your password is a common occurrence due to the hustle and bustle of everyday life. But at Base-B the password recovery process is very simple.

NOT LOGGED IN TO THE PLATFORM

On the Base-B login screen click on the option: Forgot password?
Enter your e-mail address and click on the button: Confirm
Access your inbox, locate the password recovery e-mail, and click on the button: Reset Password or copy the link and paste it into your browser.
Create a new password according to the rules.
READY! Your password has been changed, and you are directed to the next screen of the system.

* Log in with the new password!

LOGGED IN TO THE PLATFORM

In the top bar, in the right-hand corner, click on your photo.
Then click on: Profile
Switch to the Security tab and click on Change password.
A POP-UP will open for you to change your password.
Create a new password according to the rules.
Save the information.
READY! Your password has been changed. On your next login you will need to enter the new password.

NOTE: It may take a while to receive the password change e-mail due to the slowness of the server to which the e-mail is being sent.

NOTE: If you still have problems receiving e-mails. Here's a self-help link: I didn't receive emails.

If you are still having problems, please contact us via our

Question 3

How to accept an invite from a new company?

Accepted Answer

Today on the Base-B platform, it is possible to serve more than one company for a client, but to do so you will need to be invited to the new company.

When an invitation is pending acceptance, you will see a red notification on your profile picture with the number of invitations pending acceptance.

Accepting an invitation is simple.

After the login in our portal,

In the top bar, in the right-hand corner, click on your photo.
Then click on My Companies.
Simply locate the company where the invitation is pending and accept it.

* READY! Now you have access to the company you were invited to.

If you are still having problems, please contact us via our support icon.

Or you can also contact us by e-mail at suporte@baseb.com.br .

Question 4

Okta SSO Integration

Accepted Answer

If your organization uses Okta to manage your employees access to tools and services, you can take advantage of Okta’s “Single Sign-On” feature that allow users to enter one name and password to access multiple applications, including Base-B.

The integration between Okta and Base-B that enables this SSO to occur is built around an industry-standard protocol known as SAML (Security Assertion Markup Language). To learn more about how Okta works with SAML, please see this article.

The remainder of this guide is focused on enabling you to configure both Base-B and Okta to get provisioning up and running for your organization.

Features

The following provisioning features are supported:

**IdP-initiated SSO: **Identity Provider-initiated Single Sign-On. A single sign-on operation that was started from the IdP Security Domain. The IdP federation server creates a federation SSO response and redirects the user to the SP with the response message and an optional operational state.

Requirements

SAML single sign-on are only available to paying customers.

Configuration Steps

Configure single sign-on as follows.

Enable single sign-on functionality

In Okta

In the OKTA administrative panel, in Applications > Applications, browse the app catalog and search for the "Base-B" app. After finding it, select the application a

Question 5

Okta SCIM Integration

Accepted Answer

If your organization uses Okta to manage your employees access to tools and services, you can take advantage of Okta’s “Provisioning” feature to automatically grant access to Base-B to your users, and even optionally synchronize membership in select Okta Groups with Base-B user groups.

The integration between Okta and Base-B that enables this provisioning to occur is built around an industry-standard protocol known as SCIM (System for Cross-domain Identity Management). To learn more about how Okta works with SCIM, please see this article.

The remainder of this guide is focused on enabling you to configure both Base-B and Okta to get provisioning up and running for your organization.

Features

The following provisioning features are supported:

**Push Users: **New users created through OKTA will also be created in the Base-B application.
Push Profile Updates: Updates made to the user profile through OKTA will be sent to the Base-B application.
Push User Deactivation: Deactivating the user or disabling the user's access to the application through OKTA will deactivate the user in the Base-B application. Note: For this application, deactivating a user means removing login access, but keeping the user's Base-B information as an inactive user.
Reactivate Users: User accounts in Base-B can be reactivated via OKTA.
*

Question 6

How to create a new account?

Accepted Answer

Today, in order to negotiate with some clients, it is necessary to be registered on our platform.

In your inbox,

Locate the registration invitation email sent by our platform with the sender "naoresponder@baseb.com.br".
In this e-mail, there will be some information about the invitation, who sent it and there will be a link where you will be directed to register on the platform.
When you click on the link, you will be directed to the platform where you will already be pre-filled with some information about the company that invited you, and then you will have to fill in the fields: Name, telephone number, e-mail address and password.
After filling in the information, accept the Terms of Use and Privacy Policy.
After this, you will be sent an e-mail with a link to confirm your account.
After confirming your account, you will have access to your account.

NOTE: After activating and confirming your account, you may have to request access. This is because you already have an active and confirmed user. In this case, your access will be approved by the user in order to gain access to the company.

NOTE: Our notification emails are sent with links to the platform. As a result, some servers understand that the email is malicious or contains viruses, so the email is canceled and the email does not reach your inbox.
To resolve this situation, you will need to involve your IT team. Here's a self-help link: [I didn't receive the confirmation email.](/en-u

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